'Yes ma'am': domestic workers and employment rights
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This paper, while examining the modern employment rights of domestic servants contains contextual information about historic servants. It makes the point that modern servants are no better and often worse than those of their counterparts in the Downton Abbey era.
Domestic workers in Britain are imagined to be empowered by modern social relationships, but the benefits of the twentieth-century transition to a more egalitarian and democratic society are not always clear for the significant numbers of au pairs, nannies and cleaners working in private homes today.
The complex history of domestic service is also explored in a BBC2 series Servants: the true story of life below stairs, which Dr Lucy Delap advised on.